In this section you will find answers to the most common questions about electronic payments made through Placetopay at IshaJudd. If you have any additional questions, do not hesitate to contact us.
What is Placetopay?
Placetopay is the electronic payment platform we use at IshaJudd to process transactions made in our online store. Through this platform, you can make your payments securely using the options enabled for that purpose.
How can I pay?
In the IshaJudd online store, you can pay using the available payment methods. Depending on the options selected by IshaJudd, you can pay by credit card (Visa, Mastercard) or debit card.
Is it safe to enter my bank details on this website?
To protect your data, IshaJudd delegates the capture of sensitive information to Placetopay. The payment platform complies with the highest security standards, including the international PCI DSS standard, which governs credit card transactions. It also has an SSL security certificate that guarantees secure communications by encrypting all data.
During the payment process, you can verify the name of the authenticated organization and the certifying authority in your browser's address bar, giving you greater confidence when completing your transaction.
Can I pay on any day and at any time?
Yes, at IshaJudd you can make purchases and payments online 7 days a week, 24 hours a day, just one click away.
Can I change the payment method?
If you have not yet completed your payment, you can go back to the initial step and choose the payment method you prefer. Once the purchase is complete, it will not be possible to change the selected payment method.
Does paying electronically involve any additional cost for me as a buyer?
No, electronic payments made through Placetopay do not generate any additional cost for you as a buyer.
What should I do if my transaction did not go through?
If your transaction was not completed, first check whether you received a payment confirmation email at the address you provided. If you did not receive it, please contact our support team at reservas@ishajudd.com to confirm the status of the transaction.
What should I do if I did not receive my payment receipt?
For every transaction approved through Placetopay, you will receive a payment receipt with the purchase reference at the email address you registered when making the payment.
If you have not received the receipt, please contact our support team at reservas@ishajudd.com so we can provide all the necessary documentation.